Refund policy

We have a 30-day return policy — you have 30 days after receiving your item to request a return.

 

To be eligible, your item must be in the same condition you received it (unused, in its original packaging) with proof of purchase.

 

To start a return, email us at support@clearglide.store and we'll provide return instructions. Items sent back without first requesting a return won't be accepted.

 

Damages and issues: Please inspect your order on delivery and contact us right away at support@clearglide.store if the item is defective, damaged, or incorrect, so we can make it right.

 

Refunds: Once we receive and inspect your return, we'll let you know if it's approved. If approved, you'll be refunded to your original payment method within 10 business days. If more than 15 business days have passed since approval, contact us at support@clearglide.store.

 

Questions about a return? Email support@clearglide.store.